Contract Manufacturing Operations Supervisor 220 views0 applications


The Contract Manufacturing Operations Supervisor is responsible for the oversight and implementation of both

administrative and culinary efforts related to contract manufacturing on behalf of Hope & Main, reporting directly to the

Executive Director. Responsibilities will include organization and production of contracted food and beverage products.

This individual must be able to follow strict formulas, operational plans, and fulfill all HACCP requirements. An extremely

high level of cleanliness and vigilance over food safety regulations and industry best practices is essential. This is largely a

hands-on position with the expectation that the supervisor will be directly involved in the all phases of production. Non-

Disclosure Agreement required. Full time position. Hours are flexible, based on demand, and may include swing shifts/

nights and weekends.


Two years ago Hope & Main established a small batch contract manufacturing service as part of our portfolio of offerings

to help food entrepreneurs of all means and backgrounds to launch, scale and thrive. After successfully piloting this

service, we were awarded grant funding from Rhode Island Commerce to grow the program and assist more

businesses. We are building an in-house food production crew to run these operations for a range of food companies.

Products range from salsa, to condiments, to spreads, to nut butters, to dry mixes, to beverages and more. All production

is onsite at Hope Main’s commercial kitchen facilities in Warren, Rhode Island.


• Manage all steps to fulfill contract manufacturing contracts, overseeing all test runs to determine unit costing and

pricing, as well as process and staffing.

• Manage a crew of production employees, team building, setting expectations and holding the team accountable for the

quality, safety, efficiencies and sanitation. Coach, train and provide performance feedback to employees

systematically and periodically. Serve as a resource for line personnel on various topics such as safety, production

and quality related questions.

• Schedule production of contract manufactured goods in accordance with clients’ needs. Ensure that production runs

are on time and on budget.

• Occasional ordering of raw materials and supplies.

• Ensure accurate implementation of formulas and Process Authority letters. Maintain existing HACCP, Master

Sanitation, Weight Control and quality programs.

• Monitor recording of all required logs. Ensure all designated Quality Checks are performed and review quality issues

and define action steps to prevent future errors.

• Analyze production issues and develop, recommend and implement continuous improvement strategies to address

production issues.

• Working with Hope & Main facilities staff, ensure proper equipment operating conditions and capabilities within

standards. Review and monitor the performance of lines to develop lean programs and reduce waste.

• Troubleshoot production problems, address issues, make minor repairs and adjustments as required, monitor

rework levels and usage, control inventory levels and yields through the proper usage and reporting of raw materials.

• Ensure the safety of employees in the operation of equipment with proper training, enforce safety rules and follow

proper procedures.

this institution is an equal opportunity provider.


WARREN, RI 02885



• A strong communicator who is organized, dependable and clearly demonstrates leadership and culinary excellence.

• Strong interpersonal skills, written and verbal communication skills and ability to effectively communicate

throughout all levels of the organization.

• Ability to maintain high expectations for self and others, demonstrating a dedication to the achievement of results.

• Strong problem solving, project management, multi-tasking and prioritization skills.

• Ability to analyze data and information and make effective and timely decisions, ideally with experience with

continuous improvement methodologies.

• Proficiency in Microsoft Word and Excel

• ServSafe Food Safety Manager Certification

• Culinary degree/certification or equivalent

• 3+ years of supervisory experience in a food processing/packaging environment – Preferred

• PCQI (Preventive Controls Qualified Individual) – Preferred

• Better Process Control School Certificate – Preferred


• Ability to lift at least 50 lbs

• Ability to stand for long periods of time

• No food allergies

• Reliable access to transportation

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ABOUT HOPE & MAINHope & Main is Rhode Island’s premier food business incubator. Our mission is to help entrepreneurs jumpstart earlystage food companies and food related businesses.We grow the local food economy by creating a community of support for food entrepreneurs and cultivating anenvironment where emerging culinary startups can test, create, scale and thrive. We offer low-cost, low risk access toshared use commercial kitchens and other industry specific technical and business resources designed to supportentrepreneurs of all backgrounds and means.Hope & Main has successfully launched 200 food businesses, including 40 graduates who have created more than 350
jobs in the local food economy. We are among the top 10% of all culinary incubators in the country. As a start-up of start-ups we are disrupting the traditional food industry. As part of the Hope & Main team we offer a unique professional
opportunity to food professionals who want to be part of a new food movement that values sustainability, access,consumer health, and community-based economic development.
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