Product Manager 256 views0 applications

Company Description

New York Hemp Oil  is a NYS licensed hemp processing company focused on producing high quality USDA Certified Organic Hemp CBD. NYHO is a rapidly growing CBD company, focused on whole person health. New York Hemp Oil provides high-quality CBD products straight from our farm to the bottle.

We work in a beautiful office on Main Street in Cortland, NY and every day drive up to our beautiful 200 acre farm to eat lunch as a team prepared by our farm chef. Our organic farm is at the center of everything we do and if you join our team, you’ll have access to free vegetables every week!

We love what we do and we’re growing quickly. We’re a team of highly passionate people, we expect excellence from our team, and are looking for somebody who can keep up with our growth. We know that great people make a great team and that leads to success!

Job Summary

NYHO is in search of a dynamic, detail-oriented, hardworking individual to further develop our rapidly growing CBD company. This individual will work externally with private label clients and internally with our Head & Heal brand to provide high quality, full spectrum products, CBD tinctures and topicals to a wide customer base. 

The Product Manager is responsible for overseeing private label accounts and managing private label clients on behalf of New York Hemp Oil,  supervising branding and design and monitoring inventory, order fulfillment, and shipping. The Product Manager is also responsible for managing designers and printers for the Head & Heal brand, as well as completing small graphic design projects.

Responsibilities & Focus

Product Management, Part I: Private Label Management (⅔)

  • Work alongside internal NYHO staff to vet prospective private label customers

  • Develop and update ongoing guidance materials for private label customers such as, but not limited to:

    • Current governmental and industry best practices for packaging products

    • Product packaging templates matching physical specifications of entire product line 

    • Printing recommendations to work in conjunction with NYHO’s established order fulfillment system (thermal printer, labeling machine, etc.)

  • Provide client and account management services to all private label customers, walking them through steps from setup to establish recurring orders

  • Utilize creative problem-solving to actively troubleshoot new challenges arising from the ever-shifting landscape of changing client needs in a cutting-edge, evolving industry.

  • Supervise client buildout of branding and labeling materials, working with clients’ designers and a variety of printing companies to produce final, physical packaging.

  • Project manage shipping and order fulfillment, ensuring that private label clients receive orders, along with tracking notifications, invoices, lab results, and other relevant notifications and paperwork

  • Coordinate with internal product management team and processing facility to maintain up-to-date pricing tables, adequate inventory of products and up-to-date product information, and adequate inventory white label product packaging.

  • Conduct ongoing research and make recommendations to optimize private labeling systems and equipment, in order to streamline all processes, increase efficiency, incorporate automation wherever possible, and reduce manual labor.

Product Management, Part II: Product Design Management (⅓)

  • Conduct research on current FDA and industry best practices for product disclaimers, categorizations, supplement panels, etc. to ensure that packaging for internal Head & Heal brand is representative of current legal parameters.

  • Utilize Adobe Illustrator, InDesign, and Photoshop to make adjustments and revisions to existing product designs as product line evolves.

  • Work in concert with internal product management team to ensure sufficient product packaging inventory for incoming product runs.

  • Assist in developing design prototypes for new Head & Heal products

  • Oversee various design projects pertaining to the Head & Heal brand, such as, but not limited to: 

    • Product labels

    • Product packaging

    • Catalogs

    • Educational materials

  • Project manage graphic designers and printers and coordinate with office staff to move design projects from inception to completion in areas of both design and administration

  • Communicate with local and online printers to obtain quotes, product prototypes, reprints, and end-product packaging

*The company reserves the right to add or change duties at any time.

Qualifications & Skills

  • Excellent written and oral communication skills

  • Active listening

  • Critical thinking

  • Creative, independent problem-solving

  • Efficient time management

  • Self-directed and self-motivated

  • Highly detail-oriented and organized

  • Strong administrative skills

Education / Experience

  • Bachelor’s Degree

  • 3-5 years of experience in project management

  • 3-5 years of experience in client and account management experience

  • Proficiency in Adobe Illustrator, InDesign, and Photoshop

  • Proficiency in Microsoft Word and Excel

  • Proficiency in Google Drive, particularly Google Docs and Spreadsheets

  • Experience working with professional graphic designers and printers and knowledge of industry language

And by the way, we’re not stuffy and corporate around here. We protect our culture and care about your work environment. Our leadership really communicates and listens! Because of that, we offer perks and benefits such as.

  • Free Farm Lunch Everyday

  • Casual dress work environment

  • Free vegetables from the farm

  • Free gym membership at Vine Health & Fitness

Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. 

TO APPLY:  Please attach your cover letter, resume and answers to the following questions:

  • This position is located in our Cortland, NY office.

  • What kind of account management experience do you have?

  • What experience do you have with adobe suite?

  • How would you describe your personality? 

  • Please provide examples of your work.

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New York Hemp Oil  is a NYS licensed hemp processing company focused on producing high quality USDA Certified Organic Hemp CBD. NYHO is a rapidly growing CBD company, focused on whole person health. New York Hemp Oil provides high-quality CBD products straight from our farm to the bottle.


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