POSITION OVERVIEW:
As the Director of Operations at Omsom, you will play a core role in our high-growth startup – leading our operations and supply chain. You will own procurement, contract manufacturing, quality control, demand planning, warehousing and logistics. Reporting directly to the CEO, you will build a stable and scalable operational backbone, manage relationships with critical partners, and execute new product launches. This role has the potential to lead a growing team as the business scales.
This is a full-time role. Strong preference for candidates based in NYC, but we can be flexible for the right candidate.
WHAT YOU CAN EXPECT:
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Manage and fully own the day-to-day supply chain responsibilities needed to support our DTC and B2B/Wholesale channels
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Build/own COGS models for existing products as well as new products
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Own all aspects of manufacturing, driving key metrics around cost, order fulfillment, and inventory control and leading COGS savings initiatives
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Build meaningful relationships with all partners in our supply chain through strategic and collaborative communication
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Lead production, quality assurance and accountability with co-manufacturers and suppliers, maintaining robust QA/QC systems and procedures
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Develop and execute on a plan for our scaled supply chain and manufacturing network
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Manage end-to-end transportation of all raw and finished goods, sourcing and negotiating all freight/warehousing contracts
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Track current inventory and forecast future inventory needs; place purchase orders to support those needs
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Support new product innovation and execute new product launches, sourcing ingredients, packaging, and other inputs
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Manage wholesale order fulfillment and support wholesale sales initiatives
PREFERRED QUALIFICATIONS:
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3-5+ years experience leading or managing operations and supply chain for a growing food / CPG company (startup experience strongly preferred)
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Motivated self-manager who takes initiative and can deliver on high expectations with minimal oversight
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Analytical problem solver with strong Excel skills and experience forecasting supply / demand, managing inventory, and supporting budgeting processes
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Proactive, hard-working and resourceful in pushing progress forward and meeting accelerated timelines
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Deeply understands + is passionate about Omsom’s mission, vision + values
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Highly organized + reliable, able to manage multiple projects at once
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Strategic, confident communicator both verbal and written
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Strong collaborator, skilled at building trusting relationships, getting buy-in and advocating for Omsom’s needs and priorities
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Culture fit: empathetic, understanding, fun
COMPENSATION:
We offer a competitive salary package, strong health benefits, an unlimited vacation policy, monthly fun team activities, and a monthly wellness stipend.
TO APPLY:
Please fill out the short application linked below by Monday, March 29th. It will ask for your resume and a short statement about why you’re excited about our company/product/mission. Candidates must be authorized to work in the US.
OUR VALUES:
Omsom was founded by two Vietnamese sisters – Vanessa and Kim Pham. Vanessa is a CPG and e-comm strategist and alumna of Bain and Harvard. Kim is a longtime startup operator and ex-VC. Both are Forbes 30 Under 30 recipients.
We have 3 main values:
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Rising Tides Raise All Boats – We believe underrepresented communities can unlock and amplify each other’s mobility and influence.
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Lead and Work Wholeheartedly – We hire, collaborate, and make decisions from a place of abundance, making sure to revel in the journey, not the destination.
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Build With Intention, Without Concession – We are committed to uncompromised flavors and undiluted stories. As a company, we exist to reclaim, honor, and celebrate POC communities and cuisines.
As a company that was built from a desire for inclusion and representation, Omsom seeks individuals of all backgrounds and experiences to apply. BIPOC, womxn, and LGBTQ+ individuals are highly encouraged to apply.
