Omsom Director of Operations 570 views0 applications


As the Director of Operations at Omsom, you will play a core role in our high-growth startup – leading our operations and supply chain. You will own procurement, contract manufacturing, quality control, demand planning, warehousing and logistics. Reporting directly to the CEO, you will build a stable and scalable operational backbone, manage relationships with critical partners, and execute new product launches. This role has the potential to lead a growing team as the business scales.

This is a full-time role. Strong preference for candidates based in NYC, but we can be flexible for the right candidate. 


  • Manage and fully own the day-to-day supply chain responsibilities needed to support our DTC and B2B/Wholesale channels

  • Build/own COGS models for existing products as well as new products

  • Own all aspects of manufacturing, driving key metrics around cost, order fulfillment, and inventory control and leading COGS savings initiatives

  • Build meaningful relationships with all partners in our supply chain through strategic and collaborative communication

  • Lead production, quality assurance and accountability with co-manufacturers and suppliers, maintaining robust QA/QC systems and procedures

  • Develop and execute on a plan for our scaled supply chain and manufacturing network

  • Manage end-to-end transportation of all raw and finished goods, sourcing and negotiating all freight/warehousing contracts 

  • Track current inventory and forecast future inventory needs; place purchase orders to support those needs

  • Support new product innovation and execute new product launches,  sourcing ingredients, packaging, and other inputs

  • Manage wholesale order fulfillment and support wholesale sales initiatives


  • 3-5+ years experience leading or managing operations and supply chain for a growing food / CPG company (startup experience strongly preferred) 

  • Motivated self-manager who takes initiative and can deliver on high expectations with minimal oversight  

  • Analytical problem solver with strong Excel skills and experience forecasting supply / demand, managing inventory, and supporting budgeting processes 

  • Proactive, hard-working and resourceful in pushing progress forward and meeting accelerated timelines

  • Deeply understands + is passionate  about Omsom’s mission, vision + values

  • Highly organized + reliable, able to manage multiple projects at once 

  • Strategic, confident communicator both verbal and written

  • Strong collaborator, skilled at building trusting relationships, getting buy-in and advocating for Omsom’s needs and priorities

  • Culture fit: empathetic, understanding, fun


We offer a competitive salary package, strong health benefits, an unlimited vacation policy, monthly fun team activities, and a monthly wellness stipend. 


Please fill out the short application linked below by Monday, March 29th. It will ask for your resume and a short statement about why you’re excited about our company/product/mission. Candidates must be authorized to work in the US.


Omsom was founded by two Vietnamese sisters – Vanessa and Kim Pham. Vanessa is a CPG and e-comm strategist and alumna of Bain and Harvard. Kim is a longtime startup operator and ex-VC. Both are Forbes 30 Under 30 recipients.

We have 3 main values:

  • Rising Tides Raise All Boats – We believe underrepresented communities can unlock and amplify each other’s mobility and influence. 

  • Lead and Work Wholeheartedly – We hire, collaborate, and make decisions from a place of abundance, making sure to revel in the journey, not the destination.

  • Build With Intention, Without Concession – We are committed to uncompromised flavors and undiluted stories. As a company, we exist to reclaim, honor, and celebrate POC communities and cuisines.

As a company that was built from a desire for inclusion and representation, Omsom seeks individuals of all backgrounds and experiences to apply. BIPOC, womxn, and LGBTQ+ individuals are highly encouraged to apply.  

Share this job
Omsom is building the new authority in Asian Food CPG, bringing proud, loud Asian flavors into your home kitchen. Founded by 2 first-gen sisters + daughters of Vietnamese refugees, Omsom partners with iconic Asian chefs to create pantry shortcuts. No more diluted dishes, no more cultural compromise —  just bold Asian flavors at your fingertips, sitting right in your pantry between the tomato sauce and olive oil. We launched in May 2020 and have since sold out 5X and shipped over 300K starters (!). We’re backed by some of the best investors + D2C/CPG founders in the biz, like Jen Rubio (Away), Scott Norton (Sir Kensington’s), Miguel + Alexandra Garza (Siete), and Shan-Lyn Ma (Zola). As seen in Vogue, the TODAY Show, Business InsiderThrillistFood & Wine.
Connect with us

Connect With Us

Join 40k+ professionals in getting the latest food innovation news, events and jobs delivered to your inbox.