We’re looking for a Marketing and CRM Manager to be the newest member of a small team that is transforming the restaurant industry. This is an exciting opportunity for a hard-working individual who is detail-oriented, analytical, and wants to be part of a team building something great. We’re based in LA but open to remote employees.
WHAT YOU’LL DO
In this position you will be asked to wear many hats. You will work closely with our brand and operations teams to help grow our brands into household names.
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Manage various customer engagement channels, including email, social, and SMS
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Collect and analyze data to support key insights across the customer journey including: retention, repeat purchase rates, lifetime value, and AOV
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Manage various business development partnerships
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Optimize landing pages and print collateral by designing A/B tests and analyzing results
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Manage email marketing processes from campaign planning, project management, creative review meetings, A/B testing, scheduling deployments, and sharing in-depth analysis of campaign results
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Devise and execute virtual focus group programs to develop a pulse of our customer and her/his purchasing habits
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Various project management tasks to support our many partnerships
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Work closely with COO and CEO to support strategy and planning
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Build the future of the restaurant industry
WHO YOU ARE
The ideal candidate has extremely strong communication and organizational skills, is comfortable working in a fast-changing environment, and has a passion for building meaningful experiences that positively impact customers’ lives.
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1 – 2 years experience in a fast-paced, high performance environment. All backgrounds are encouraged to apply, particularly restaurant/hospitality and marketing analytics.
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Passionate about customers and building great customer experiences!
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Excellent critical thinking and problem-solving skills.
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Positive attitude and eager to contribute anywhere there is an organizational need.
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Effective and fast-moving. Thrives working independently and as a team.
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Can only exist in a job where they wear multiple hats and use all the sides of their brain.
