Food Recovery Program Coordinator 480 views0 applications

The Food Bank strives to maximize food recovery through program
growth and innovation. The Food Recovery Program Coordinator
supports that goal by partnering with retailers — think Safeway, Costco,
Sprouts —to manage a donation program, cutting out the middleman by diverting
food surpluses directly to the community organizations that need them.
A critical component of this position is to maintain strong relationships
with Alameda County Community Food Bank’s member agencies and food donors
through site visits, trainings, addressing issues, managing reporting and
analyzing data.


  • Educate
    and train ACCFB member agencies and food donors on best practices related
    to donating, receiving and reporting.
  • Maintain
    food safety and donation program compliance by conducting regular site
  • Recruit
    and onboard agencies participating in the Food Recovery Program.
  • Support, plan and implement donor engagement and retention
  • Support data entry and analyze metrics.


  • Minimum of 2 years’ relevant and successful
    work experience in customer service, program coordination, partnership
    management, administrative services, and/or compliance/standards
  • Excellent customer service skills, including
    but not limited to: Empathy, tact, patience, troubleshooting, and
    problem-solving. Ability
    to develop and maintain collaborative and professional relationships.
  • Strong computer skills, including proficiency
    with the MS Office Suite (Word, Excel, Outlook, PowerPoint).
  • Clear and effective communicator;
    excellent presentation and writing skills.
  • Comfort and experience working with relational
    database management systems; including demonstrated ability to
    maintain/update accurate records, perform queries, compile data and
    generate reports. Excellent
    organizational skills with the proven ability to meet deadlines;
    demonstrated high degree of accuracy and exceptional attention to detail.
  • Ability to work independently and
    often out of the office (30-40%
    local travel required).
  • Knowledge and experience working with people
    from diverse ethnic, economic, and religious backgrounds.
  • Valid California Driver’s License, insurable
    driving record, and access to reliable transportation.


  • Experience
    in a nonprofit environment with a variety of stakeholders and deeply
    rooted community values.
  • Experience managing partnerships with small
    community- and faith-based organizations.
  • Experience with Microsoft NAV, Ceres, or ERP
  • Knowledge of food safety
    standards; current ServSafe certification preferred.
  • Knowledge of and experience with issues
    related to hunger and poverty.
  • Experience with emergency food programs.
  • Experience in food industry supply
    chain management.

Experience managing projects from conception to
completion, including setting and driving timelines and deliverables, and
building consensus in a fast-paced environment.

  • Bilingual
    in English and Spanish, Cantonese, Mandarin, or Vietnamese.


Personal Attributes and Values

  • Passion, enthusiasm, focus, and
    creativity around Alameda County Community Food Bank’s vision, mission and
    values of community, leadership, transparency, innovation and diversity.
  • Impeccable integrity and honesty.
  • Strong work ethic with an orientation
    toward constant innovation and process improvement.
  • Service orientation and the ability to
    work both independently and in a collaborative setting with people of
    diverse backgrounds and circumstances.


Physical Requirements

work is located in an office/warehouse environment with refrigeration and
requires 30-40% outside field work. Physical activities necessary in
the performance of this job include: Sitting for prolonged periods; mobility to
move throughout the food bank; ability to communicate in English, in a clear
speaking voice, in person and over the phone; ability to interpret instructions
and questions; ability to use a computer; social skills to facilitate


Benefits and Compensation

This is a full-time, non-exempt position working Monday through
Friday, 8:30 a.m. to 5:00 p.m. (one-hour unpaid lunch, a 37.5 hour work week). The
non-negotiable starting hourly wage is $26.95 per hour (approximately $52,550
per year). We offer an outstanding benefit package including:

  • Medical
    (100% coverage for employees, 93% coverage for dependents)
  • Dental
    (100% for employees and their dependents)
  • Vision
  • Flexible
    Spending Accounts (optional)
  • Commuter
    Benefit Account (optional)
  • Employer-paid
    supplemental life, ADD & LTD insurance — with ability to buy-up for
    increased coverage.
  • 403(b)
    plan available on the first day, with employer match after 1 year of
  • Employee
    Assistance Program (100% coverage for employee and dependents)
  • Generous
    vacation, sick and holiday leave accruals

If you meet these qualifications and want to join our mission,
please send your
resume and answer our application
through our Careers page located at

  • This job has expired!
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Are you an experienced program coordinator who wants to make a difference in the lives of 116,000 Alameda County residents every month? Are you passionate about using your relationship building skills to make a significant impact and reduce food waste in our community? Do you want to learn program analysis and apply your skills to helping one of the Bay Area’s top non-profits — and a nationally recognized leader in hunger relief — demonstrate their community impact? If so, the Alameda County Community Food Bank may be looking for you as our next Food Recovery Program Coordinator.

The 2016 Feeding America Food Bank of the Year, Alameda County Community Food Bank is a well-established and multi-faceted organization serving 1 in 5 Alameda County residents. Our organization’s success is built on bold decision-making and an environment that embraces innovative thinking. We have received Charity Navigator’s top rating for 12 consecutive years, ranking us among the top one percent of charities nationwide.

With our new strategic plan, we are setting a bold trajectory for the long-term work required to dismantle the systems that perpetuate poverty, including racism. Our staff regularly engage in conversations about race, class, power and privilege as part of our organizational commitment to equity, diversity and inclusion. Please learn more about our efforts at

Alameda County Community Food Bank honors our differences and is committed to creating a workplace that celebrates and reflects the diversity of our Community. Applicants who contribute to this diversity are strongly encouraged to apply. ACCFB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACCFB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the ACCFB has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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