The Food Bank strives to maximize food recovery through program
growth and innovation. The Food Recovery Program Coordinator
supports that goal by partnering with retailers — think Safeway, Costco,
Sprouts —to manage a donation program, cutting out the middleman by diverting
food surpluses directly to the community organizations that need them. A critical component of this position is to maintain strong relationships
with Alameda County Community Food Bank’s member agencies and food donors
through site visits, trainings, addressing issues, managing reporting and
and train ACCFB member agencies and food donors on best practices related
to donating, receiving and reporting.
food safety and donation program compliance by conducting regular site
and onboard agencies participating in the Food Recovery Program.
- Support, plan and implement donor engagement and retention
- Support data entry and analyze metrics.
- Minimum of 2 years’ relevant and successful
work experience in customer service, program coordination, partnership
management, administrative services, and/or compliance/standards
- Excellent customer service skills, including
but not limited to: Empathy, tact, patience, troubleshooting, and
to develop and maintain collaborative and professional relationships.
- Strong computer skills, including proficiency
with the MS Office Suite (Word, Excel, Outlook, PowerPoint).
- Clear and effective communicator;
excellent presentation and writing skills.
- Comfort and experience working with relational
database management systems; including demonstrated ability to
maintain/update accurate records, perform queries, compile data and
generate reports. Excellent
organizational skills with the proven ability to meet deadlines;
demonstrated high degree of accuracy and exceptional attention to detail.
- Ability to work independently and
often out of the office (30-40%
local travel required).
- Knowledge and experience working with people
from diverse ethnic, economic, and religious backgrounds.
- Valid California Driver’s License, insurable
driving record, and access to reliable transportation.
in a nonprofit environment with a variety of stakeholders and deeply
rooted community values.
- Experience managing partnerships with small
community- and faith-based organizations.
- Experience with Microsoft NAV, Ceres, or ERP
- Knowledge of food safety
standards; current ServSafe certification preferred.
- Knowledge of and experience with issues
related to hunger and poverty.
- Experience with emergency food programs.
- Experience in food industry supply
Experience managing projects from conception to
completion, including setting and driving timelines and deliverables, and
building consensus in a fast-paced environment.
in English and Spanish, Cantonese, Mandarin, or Vietnamese.
Personal Attributes and Values
- Passion, enthusiasm, focus, and
creativity around Alameda County Community Food Bank’s vision, mission and
values of community, leadership, transparency, innovation and diversity.
- Impeccable integrity and honesty.
- Strong work ethic with an orientation
toward constant innovation and process improvement.
- Service orientation and the ability to
work both independently and in a collaborative setting with people of
diverse backgrounds and circumstances.
work is located in an office/warehouse environment with refrigeration and
requires 30-40% outside field work. Physical activities necessary in
the performance of this job include: Sitting for prolonged periods; mobility to
move throughout the food bank; ability to communicate in English, in a clear
speaking voice, in person and over the phone; ability to interpret instructions
and questions; ability to use a computer; social skills to facilitate
Benefits and Compensation
This is a full-time, non-exempt position working Monday through
Friday, 8:30 a.m. to 5:00 p.m. (one-hour unpaid lunch, a 37.5 hour work week). The
non-negotiable starting hourly wage is $26.95 per hour (approximately $52,550
per year). We offer an outstanding benefit package including:
(100% coverage for employees, 93% coverage for dependents)
(100% for employees and their dependents)
Spending Accounts (optional)
Benefit Account (optional)
supplemental life, ADD & LTD insurance — with ability to buy-up for
plan available on the first day, with employer match after 1 year of
Assistance Program (100% coverage for employee and dependents)
vacation, sick and holiday leave accruals
If you meet these qualifications and want to join our mission,
please send your resume and answer our application
questions through our Careers page located at https://accfb.recruiterbox.com/jobs/fk03e5v?cjb_hash=O_SWOC66&apply_now=true